Connect an AI app
Manage connections
See which apps are connected, disconnect one, and fix common problems.
See what's connected
In Teambrite, go to Settings, Developer, then Connected apps. You'll see each app, who connected it and when. Each connection and disconnection also appears in your audit log.
Disconnect an app
Choose Disconnect next to the app and confirm. It loses access right away. Someone would have to connect it again and approve it to restore access.
When access ends by itself
An app stops working for your company as soon as any of these happens:
- The person who connected it is removed, or can no longer manage API keys.
- Your company requires single sign-on or two-factor authentication, and that person's sign-in no longer meets the requirement.
- Your company moves to a plan without API access, or closes its account.
Fix common problems
| What you see | What to do |
|---|---|
| "Only people who can manage API keys can connect an AI app" | Ask an owner or admin to connect it, or to change your role. |
| "Connecting an AI app is part of the Starter and Enterprise plans" | Upgrade under Settings, Billing. |
| "Your company requires two-factor authentication" | Set it up in Teambrite, then try again. |
| "This app was disconnected from Teambrite" | Connect it again in your AI app. |
| "This connection link has expired" | Go back to your AI app and connect again. |
| The wrong company is connected | Disconnect it, connect again, and choose the right company. |
Still stuck? Email [email protected].